fsaerodata.com

I cannot open the down load, never had trouble before, download offered but will not proceed. asks to go to FAC. Nothing happening account paid in full.

We haven’t detected any anomaly on your account. Everything seems correct. Please try the following steps:
-Delete all cookies related to fsAerodata on your browser,
-Deactivate temporarily any anti-virus or Windows Defender that might block any download.
-Try out with another web browser (i.e. Internet Explorer, Firefox,…).

An email has been sent to you with additional information,

Best Regards,

when I ask for download I get error message stating that I'm not authorized to see this information.

The error "You are not authorized to view this resource" could be related to trying to access a web address which is not accessible.
Remove the cache, go to wwfsaerodata.com and try again. Don't know exactly a solution to this.
Direct link to AIRAC cycle via config tool or here: https://www.fsaerodata.com/support/airac-cycle

Hi

I have just had a similar experience with nothing happening after clicking on “Unlock and Downoad” so I decided to try Microsoft Edge instead of I.E. and it worked using that browser which is odd as I can login to both FSAerodata and Navigraph using I.E but I suppose that’s computers for you.

I hope it helps.

Jim Hodkinson

Hello,
The issue is now fixed. A modification of the download method implemented in August was not fully compatible with the older Internet Explorer.
Thanks for the hint where the problem was located.

Regards,