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Unhandeled Exception

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Jerrymc3

Unhandeled Exception

Post by Jerrymc3 »

When I start fsAerodata I get an error message that says "Access to the path C:\Users\my name\Documents\fsAerodata Files\settings.xml’ is denied. I click Continue and the Configuration Tool opens. I click Download AIRAC Cycle and a page with info about the product and an ERROR that says “You are not authorized to view this resource”. I can go to the Support drop down menu and Unlock and download the zip file but I don’t remember where to manually copy the files. I don’t know why the Configuration Tool won’t do it automatically. It used to work. I am logged in. I’m using P3Dv4.5.

Jerry
fsaerodata
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Posts: 841
Joined: Thu Dec 15, 2016 10:09 am

Re: Unhandeled Exception

Post by fsaerodata »

Hello Jerry,
About the access denied, are you running FSAerodata as administrator?
Regarding the error "You are not authorized to view this resource", please remove the FSAerodata cookies and login again.

Regards,
Jose L. Rubio / FSAerodata
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Jerrymc3

Re: Unhandeled Exception

Post by Jerrymc3 »

fsaerodata wrote: Fri Jan 29, 2021 1:31 pm

Regarding the error "You are not authorized to view this resource", please remove the FSAerodata cookies and login again.
I can't figure out how to do this.
fsaerodata
Site Admin
Posts: 841
Joined: Thu Dec 15, 2016 10:09 am

Re: Unhandeled Exception

Post by fsaerodata »

to remove the cookies on fsaerodata.com:
-Directly to the left of the URL bar, click on the lock icon.
-Choose "Clear Cookies and Site Data" and the very bottom of the drop down.
Make sure you choose fsaerodata site only, and click Remove.

In parallel, i've enabled an alternative download link to your account; please go to Support->User account and click on the link you'll find under "Alternative AIRAC cycle download link".

Hope it helps,
Jose L. Rubio / FSAerodata
Follow us on Twitter https://twitter.com/fsaerodata
Follow us on Facebookhttps://facebook.com/FSAerodata-979516112148118
Jerrymc3

Re: Unhandeled Exception

Post by Jerrymc3 »

Thx, I got cycle 2101 installed.

Jerry
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