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HTML file is downloaded instead of .zip file

Posted: Thu Mar 28, 2019 6:23 pm
by DocUHPP
Instead of a .zip file, an HTML page is downloaded (airac-cycle-2 [6] .htm). Removed cookies. Re-registered. Disable antivirus. There is no positive effect. What else to do?

(Topic moved to Support Forum Section)

Re: HTML file is downloaded instead of .zip file

Posted: Thu Mar 28, 2019 7:04 pm
by fsaerodata
I've sent to you a PM with instructions.

Must be some incompatibility with your internet provider and our server. The system is working correctly.

Regards,

Re: HTML file is downloaded instead of .zip file

Posted: Sun Apr 07, 2019 2:08 pm
by tsamisg
DocUHPP,
Hi. I had the same problem. Are you using an Internet Download Manager of any kind. I normally do and I had to temporarily turn it off to download via my browser.
Hope this helps.
Regards,
Greg